person holding iphone in qc check

Trust The Process: The Journey of an Ultimo Electronics Device

We know that some customers are a little uncertain when it comes to buying a refurbished iPhone or other electronic device. That’s understandable – after all, a refurbished device isn’t a brand new one.

But the truth is, there’s a big difference between buying refurbished electronics and used ones. And that’s down to the rigorous testing that refurbished devices go through.

At Ultimo Electronics, every device that lands at HQ gets processed, tested and repaired if necessary, before getting a clean bill of health.

But why wouldn’t you just buy new? Well, buying a refurbished device prevents it from going to landfill, and you could save up to 349kg in carbon emissions – so you’re doing your bit for the environment.

Want to know how our electronics are tested and repaired before they’re sent to their new homes? Keep reading to find out.

1. Grading

When our stock first arrives, it goes through a 4-stage QC process to determine which grade it falls into. On our website, we stock Good and Very Good condition devices – both look great and have been checked by our expert teams.

2a. Testing

phonecheck logo

Next, our devices move to our testing team. There, they do a comprehensive 35-point check, which covers a range of functionality, capacity and condition points, including:

  • Wifi connectivity
  • Bluetooth
  • GPS/location services
  • Battery capacity
  • Front and rear cameras
  • Buttons and switches
  • LCD and dead pixels
  • Charger and headset ports

All our iPhones, iPads and Samsung mobiles are Phonecheck certified. Our Apple Watches, laptops and games consoles go through a manual process that is just as rigorous.

If our technicians find anything wrong with the device, they will send it on to our repairs team.

2b. Repairs

person repairing iphone
Our skilled technicians can repair any faults that our testing team find. Whether there are dead pixels, the device has a broken screen or a button needs replacing, our team will get the device back to where it should be so it’s ready to go to a new home.

2c. After-repair testing

If the device has been repaired, it will go back into our testing process again to make sure that all the faults have been fixed. It should pass this time – but if it doesn’t, it will go back into the repairs process and continue until it passes our tests.

3. Cleaning

Once a device has passed our checks, we give it a thorough clean to ensure it looks as good as possible for its new owner. We use specialist tools that ensure that we don’t cause any damage to the device but get as much dust and as many marks out of it as possible.

4. Re-grading

Our team refurbish and clean every device to a top standard, so it probably looks even better than it when we received it! Because of that, we give every device a final check over to ensure that it still fits in the grade that it was given when it first came to us. In lots of cases, we’ve refurbished Good condition devices up to Very Good – so we check every device over again and re-grade it if we need to.

5. Listing

Now the device is ready to go, we list it on our website so it can wait to go to its new home!

By refurbishing iPhones, iPads, Apple Watches, Samsung phones and laptops, we save them from ending up in landfill and contributing to global warming. By 2040, CO2 produced by the manufacture of smartphones is expected to account for 14% of all CO2 emissions – so by buying refurbished you’re reducing your carbon footprint. If everyone in London chose a refurbished phone, we could save 534,000 tonnes of CO2 every year!

You don’t have to make sacrifices when you buy a refurbished iPhone, Apple Watch or other device. We’re so confident that our devices will serve you well that we give a free 12-month warranty with all devices as standard, and you can extend your warranty by another year for peace of mind.

So what are you waiting for? Make your next device a refurbished one in the knowledge that you’re reducing e-waste and your carbon footprint.