- 12 Month Warranty
- Free Delivery
- Quality Guaranteed
- 30 Day Returns
- Customer Service
Description
What’s in the box
All of our refurbished Chromebooks come with a charging lead and plug. We also offer FREE UK delivery (within 3-5 working days), a 12 month warranty and a 30 day no fuss refund period!
Tech Specs
Our grades use the standard industry formula for describing the condition of a used or refurbished product. You may see them described as A and B on other sites:
Very Good: A nearly-new looking device that may have minor cosmetic marks that you can only see at close range, with no cracks, deep scratches or dents. Tested and refurbished by our expert team.
Good: May have minor scratches and blemishes that don’t affect the use of the device, and possibly some wear around charging port and volume buttons. Fully refurbished and tested by our technicians.
For more information on our grades, read our refurbished grades blog.
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Our free 12-month warranty begins from the date of delivery. If you choose to extend your warranty to 24 months, this will run for 2 years from the date of delivery with no breaks, even if you extend your warranty within the 60 days after your 12-month warranty ends. During your warranty period we will repair your device or replace it free of charge if we can’t repair it.
What’s covered?
For more information on what’s covered and what’s not covered under our warranty, see our warranty agreement.
How long will shipping take?
Please allow 3-5 working days for free delivery. Don’t be alarmed if your order isn’t dispatched immediately – to give you the best price and make sure your new device reaches you in top condition, we give it a final test before we send it out to you.
If you’ve paid for next day delivery, your order will be dispatched on the same day if you order before 2pm, Monday to Friday.
I don’t like my item – can I get a refund?
Yes! We want you to be 100% happy with your new device, so if you’re not you can return it to us FREE within 30 days. If you’d like to return your device to us, please call us on 01508 500 242 or email us at [email protected] so we can advise you of the correct procedure.
Do I have a warranty on my device?
Yes – your warranty starts from the date of delivery and will be in place for 12 months. You can choose to buy a 2-year warranty at the time of purchase, but we’ll also send you a reminder that your 12-month warranty is expiring and give you the opportunity to upgrade then.
For more information on our warranty, see our warranty agreement.
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Description
What’s in the box?
Tech Specs
Our grades use the standard industry formula for describing the condition of a used or refurbished product. You may see them described as A and B on other sites:
Very Good: A nearly-new looking device that may have minor cosmetic marks that you can only see at close range, with no cracks, deep scratches or dents. Tested and refurbished by our expert team.
Good: May have minor scratches and blemishes that don’t affect the use of the device, and possibly some wear around charging port and volume buttons. Fully refurbished and tested by our technicians.
For more information on our grades, read our refurbished grades blog.
Our free 12-month warranty begins from the date of delivery. If you choose to extend your warranty to 24 months, this will run for 2 years from the date of delivery with no breaks, even if you extend your warranty within the 60 days after your 12-month warranty ends. During your warranty period we will repair your device or replace it free of charge if we can’t repair it.
What’s covered?
For more information on what’s covered and what’s not covered under our warranty, see our warranty agreement.
How long will shipping take?
Please allow 3-5 working days for free delivery. Don’t be alarmed if your order isn’t dispatched immediately – to give you the best price and make sure your new device reaches you in top condition, we give it a final test before we send it out to you.
If you’ve paid for next day delivery, your order will be dispatched on the same day if you order before 2pm, Monday to Friday.
I don’t like my item – can I get a refund?
Yes! We want you to be 100% happy with your new device, so if you’re not you can return it to us FREE within 30 days. If you’d like to return your device to us, please call us on 01508 500 242 or email us at [email protected] so we can advise you of the correct procedure.
Do I have a warranty on my device?
Yes – your warranty starts from the date of delivery and will be in place for 12 months. You can choose to buy a 2-year warranty at the time of purchase, but we’ll also send you a reminder that your 12-month warranty is expiring and give you the opportunity to upgrade then.
For more information on our warranty, see our warranty agreement.
Call us on 01508 500 242
Email us at [email protected]
10am to 4pm Monday to Friday
Ultimo Electronics Limited,
Unit B Vulcan Road North Norwich
Norfolk, NR6 6AQ.
Registered Name: Ultimo Electronics Limited
Registered Office and Place: Unit B Vulcan Road
North Norwich Norfolk NR6 6AQ
Registered Number: 08955668
